Account & Data
Delete your account
You can request deletion of your Aqua Leads account and the personal data associated with it at any time. This page explains how, and what happens to your data.
How to request deletion
Send us a deletion request
Email leadsagua@gmail.com with the subject "Account Deletion Request", or tap the button below to start a pre-filled email. Include the full name and phone number associated with your account so we can verify it's you.
We verify your identity
To protect your data, we confirm the request comes from the account owner — usually by replying to the email or phone number on file.
Your account is closed and your data removed from use
Within 30 days of verification we permanently deactivate your account, disable your login, and remove your personal data from active use in the App. Records associated with the account are kept in archived form for business records, backups, and legal compliance, and are anonymized or erased over time. You'll receive a confirmation when it's done.
What gets deleted
| Data | What happens |
|---|---|
| Account information (name, phone, trade/specialty) | Removed from active use; retained in archived form until anonymized or erased |
| Login credentials | Disabled — account is permanently deactivated and cannot be used to sign in |
| Usage and device data | Removed from active use or anonymized |
| Photos you uploaded | Removed from active use in the App; may persist in archives and backups until erased |
| Lead records you submitted | Retained for business records; disassociated from your active account |
Some information may be retained where required by law, to resolve disputes, or to enforce agreements — as described in our Privacy Policy.
Account closure is permanent
Once your account is closed it cannot be restored. If you later rejoin the Aqua Leads network, an administrator will need to create a new account for you.